Retail IT Support
InscribirmeMC2 SAINT BARTH is an Italian brand founded in 2000 by two young entrepreneurs with a dream of bringing the colours and carefree spirit of the Caribbean island of St. Barth into everyday life.
Over the years, the company has expanded its offering, initially focused on beachwear, by introducing a wide range of products dedicated to the winter season.
Today, MC2 Saint Barth is a leading lifestyle holidaywear brand, offering collections from summer through winter.
MC2 Saint Barth is available through monobrand stores in some of the most prestigious locations in Italy and internationally, selected high-end multi-brand boutiques, department stores, and the brand’s e-commerce platform.
Over the years, the company has expanded its offering, initially focused on beachwear, by introducing a wide range of products dedicated to the winter season.
Today, MC2 Saint Barth is a leading lifestyle holidaywear brand, offering collections from summer through winter.
MC2 Saint Barth is available through monobrand stores in some of the most prestigious locations in Italy and internationally, selected high-end multi-brand boutiques, department stores, and the brand’s e-commerce platform.
Qué buscamos
The successful candidate will join the Retail team, with the goal of supporting stores in managing and resolving day-to-day technical issues.
Reporting directly to the Retail IT Manager, the candidate will provide first-level technical support to stores, ensuring business continuity and timely assistance with the systems, devices, and applications used in-store.
Reporting directly to the Retail IT Manager, the candidate will provide first-level technical support to stores, ensuring business continuity and timely assistance with the systems, devices, and applications used in-store.
Responsabilidades principales
- Provide remote technical support to stores for both hardware and software issues
- Manage support tickets and monitor their resolution
- Support the installation, configuration, and maintenance of IT devices, including POS systems, PCs, fiscal printers, and network equipment
- Collaborate with the IT team on the implementation of new systems and software updates
Requisitos
- High school diploma or degree in Computer Science, Information Technology, or a related field
- Strong passion for the IT world
- Good knowledge of major operating systems
- Basic knowledge of networking
- Strong problem-solving skills and a customer-service-oriented approach
- Previous, even brief, experience in an IT support role
- Familiarity with retail environments, store operations, and dedicated retail software such as CEGID Y2, Live Store, and Retail ONE
Inscribirme
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